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Data privacy

Data protection

We take the protection of your personal data very seriously when you use our services. We adhere to all relevant data protection regulations, in particular the provisions of the German Telemedia Act (TMG) and the Federal Data Protection Act (BDSG).

Collection, processing or use of personal data

In the event that we supply replacement parts for a product you have purchased, you can request these by sending us your name and address via the relevant web form provided. The data we collect is used solely for the purpose of processing the shipment of the requested replacement part/s. Your personal information is never passed on to 3rd parties. If shipment of the part can only be processed via a distributor, your personal data will be given to the respective distributor.

Time limits for data erasure

Personal data will be deleted as soon as it is no longer required to fulfil the purpose for which it was collected or the basis of legitimacy to access the data is no longer required. We will delete your personal data as soon as the respective replacement part has been dispatched. This also applies to distributors where applicable.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. ('Google'). Google Analytics uses 'Cookies;' text files that are stored on your computer to help analyse how users use the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. In case of activating IP anonymity on this website, your IP address will be truncated by Google within member states of the European Union or other states which are party to the Agreement in the European Economic Area. Only in exceptional cases will the full IP address will be transferred to a Google server in the USA and truncated there. On behalf of the operator of this site, Google uses this information to evaluate your use of the website, compiling reports on website activity and providing other website activity and internet related services to the website operator. The IP address of your browser transmitted within the scope of Google Analytics is not consolidated with any other Google information. You can prohibit the use of cookies through the appropriate settings in your browser software. We nevertheless point out that in the event of you doing this, certain functionality on the website may not be available to you. In addition, you can prevent the capture of data generated by cookies and your activity on this website (including your IP address) by Google as well as the processing of this information by Google by downloading and installing the browser plugin found at the following location: Additional information about the terms and conditions and data protection can be found here: and at We would like to point out that on this website, Google Analytics has been extended by the code 'gat._anonymizeIp ();' to ensure that IP addresses are captured anonymously (so-called IP masking).


For questions regarding the collection, processing or use of your personal data, please contact